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Language Provider Terms and conditions for the supply of interpreting services

1. Definitions

1.1 In these Terms of Business the following definitions apply:-

‘The Company’ means UK Language Solutions Ltd.

‘Client’ means the person, firm, and organisation, statutory or corporate body together with any subsidiary or associated units to whom the Interpreter is engaged.

‘Engagement’ means any use of the Interpreter’s service on a temporary basis.

‘Language Provider’ means the individual who is agreeing to undertake a commission of a linguistic nature on behalf of UK Language Solutions

1.2 The headings contained in these Terms & Conditions are for convenience only and do not affect their interpretation.


The Company aims to establish a long-term, mutually beneficial relationship with its language providers. The language providers must only accept work which they consider to be within their professional abilities.


The language provider undertakes not to accept work directly from The Company clients without a prior written Purchase Order from The Company. You are bound by a Confidentiality Agreement to ensure privacy of the work undertaken and that you undertake not to disclose any information of any nature whatsoever, concerning The Company, its Clients, translation/interpreting work undertaken, which have been obtained during the provision of your services and in future without time limitation, to any third party.

4. Notification by the Company

The Company will contact a language provider by telephone to request the Service. The Company will provide the language provider with the correct time sheet and all of the information required to provide the Services for the clien

5. Obligations on the Language Provider

5.1 The language provider will arrive at the Site five minutes before the time stated by the Company.

5.2 In the event that the language provider is unable to arrive at the Site five minutes before the time stated by the Company, the language provider shall contact the Company by telephone immediately and inform them of the situation.

5.3 If language provider arrives after the commencement time stated by the Company, and does not inform the Company of their lateness, the Company reserve the right to exercise its discretion to make a reasonable deduction in the payment to the language provider.

5.4 In the event that the language provider fails to arrive at the site to provide the Services requested by the Client, the Company reserves the right to withhold all outstanding payments to the language provider until the matter has been explained by the language provider to the reasonable satisfaction of the Company.

5.5 In the cases where the language provider refuses to, or cannot explain his/her absence from a case to the reasonable satisfaction of the Company, the Company reserve the right to make a reasonable deduction from any outstanding pay owed to the language provider.


5.6 The language provider agrees to provide the Services to the best of their ability and to aid and assist the Client in any way that they can.

Time Sheets

5.7 The language provider will take the correct job sheet to the Site, and will obtain the Client’s signature as proof of their attendance.

5.8 The language provider agrees to fill in all relevant parts of the time sheet in full and to the best of their knowledge.

5.9 The language provider must submit the completed time sheet, either by fax or by post to the Company within five days of the provision of the Services.

5.10 Failure by the language provider to send in the correct, fully completed, signed time sheet, within 5 working days of the provision of the Services, will result in the Company withholding all outstanding payments owing to the language provider until such time as the time sheet is received.

6. Payment

6.1 The Company undertakes to pay the language provider for the services provided in accordance with the rates and conditions stated in the language providers booking conformation. The Company reserve the right to change the rates stated in the language providers booking conformation at any time.

6.2 The Company undertakes to pay for reasonable travel expenses incurred by the Language provider where the language provider travels by car, at the standard rate expressed in the language providers booking conformation.

6.3 The Company agrees to pay for travel expenses incurred by the language provider where the language provider travels by public transport and can provide a receipt or a copy of the receipt as evidence of the expense incurred.

6.4 The Company is under no obligation to pay for 1st Class travel, private hire vehicles or taxis unless prior permission has been granted to the language provider to use these methods of travel by the Company.

6.5 The Company is under no obligation to remunerate an language provider for their travel expenses where the time sheet has not been correctly completed or where no receipt has been evidenced by the Company to affirm the incursion of the expense.

6.6 The Company has no liability in respect of any calculation of tax, National Insurance or any other deductions or contributions made from the money owed to a language provider.

6.7 Payment will be made by the Company within 30 days of receipt of the time sheet not withstanding the exceptions made in Clause 5.10.

7. Liability

7.1 At no time during the contract is the language provider considered to be an employee of the Company. At all times the language provider is considered to be a self-employed individual with whom the Company is contracting for the provision of the Services

7.2 The Language Provider will exercise reasonable skill and care in providing the Service to the Client within the reasonable provision of the Service.

7.3 The Language Provider will undertake to keep confidential all information and documents delivered by the Company or the Client and shall not disclose any such information or the contents of such documents to any 3rd part unless compelled to do so by law

7.4 Except in the case of death or personal injury caused by the Company’s negligence, or as expressly provided in these terms, the Company shall not be liable to the language provider for any representation (unless fraudulent), or any implied warranty, condition or other term, for any duty at common law, for any loss of profit or any indirect, special or consequential loss, damage, cost, expenses or other claims which arise out of or in connection with the provision of the Services or their use by the Client.

7.5 The language provider will indemnify the Company against all liabilities, losses or costs that the Company may incur, in consequence of any claim that may be made against the Company in consequence of the content of any document translated or words interpreted by the language provider./font>


Changes to the Terms and Conditions. From time to time, we reserve the right to make changes to this Contract. Governing Law.

This Contract shall be governed by the laws of England and Wales.

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