Cross-cultural sales and communication Learning how to communicate well across borders is essential in today’s global village where differences in language and socio-cultural mores are still as prevalent. This is why we offer in-house training in cross-cultural sales and communication that is ideally suited to any export sales executive, sales manager or international sales administrator. Our premise is simple – you need to understand what motivates your overseas customer or business contact before you can negotiate or sell effectively to that market. Our course is designed to take the stress out of cross-cultural communication by learning how to develop a positive image, read key cultural signs and behaviours, improve listening skills, learn how to deal with challenging situations, overcome objection and turn a negative into a positive. What are the learning outcomes? Look at different methods of communication across cultures Examine the importance of body language, facial gestures, posture and voice tone Consider appropriate language used by different cultures Discuss strategies for dealing with difficult behaviours and challenging objections Look at existing sales and communications strategies Formulate strategies for better cross-cultural communication We only use the best cultural training consultants who are used to working with organisations both large and small across diverse business sectors. Our cultural experts will work closely with you individually and as part of a team to address the main cross-cultural communication issues that could be conflicting with your everyday job. Seminars are usually either half or a full day, but our courses are highly flexible and we are happy to customise training to suit your individual need. Simply call or email us for further details. Business etiquette We provide comprehensive business etiquette training for most foreign cultures through our dedicated full day or taster seminars that aim to prepare you with the necessary insider knowledge for successful business negotiations overseas. More Corporate training At UK Language Solutions we value the importance of good training, which is why we only use the most experienced and highly qualified language trainers who fully understand the many needs of companies across all sectors of business and commerce. More One to one language training UKLS offers dedicated one to one language training in over 100 languages for the workplace or at home. Our account manager will perform a quick assessment of your individual needs either over the phone or by visiting your office to discuss the level and nature of your training. Once we have discussed what you require, our language trainer will quickly put together a learning programme, which will provide a full outline of your training modules, learning goals, outcomes and course assessments. more Cross-cultural management training Today’s managers are not just faced with the usual issues such as managing production schedules, HR recruitment or payroll management, they are increasingly faced with the challenges and pressures of cross-cultural differences born out of a highly unique and ethically diverse workforce. More Cross-cultural team building In today’s multi-cultural society, cross-cultural team working is an integral part of everyday life. Whether you work in a multi-cultural office or corporate environment or come into contact with different cultures through overseas subsidiaries or sister companies, the ability to get along with individuals from diverse cultures, languages and religions makes all the difference to successful team working. More Inter-cultural business negotiation skills If you are looking to develop strong negotiation skills in your overseas market, our half day course in inter-cultural business negotiation will equip you with all you need to know about differences in business etiquette and culture, and how to successfully negotiate what you want without upsetting the status quo while leaving the door open for further discussions if necessary. More Cross-cultural sales and communication Learning how to communicate well across borders is essential in today’s global village where differences in language and socio-cultural mores are still as prevalent. This is why we offer in-house training in cross-cultural sales and communication that is ideally suited to any export sales executive, sales manager or international sales administrator. More Online cultural training UK Language Solutions provides online cultural training for busy people on the go who require a high degree of flexibility in their working lives. Our online cultural awareness courses are designed with you in mind and can be completed at your own pace wherever you like. More Relocation training Your job is taking you to a different country where you don’t speak the language, understand the culture, local customs or business norms. Moving to a new country can be a worrying time for most of us, but with our language and cultural training support we will equip you with the necessary language and cultural skills to face your new life with confidence. More
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