How we work

Experienced translators understand your subject

UKLS only uses mother tongue speakers who understand the language of your sector because we know we can trust their accuracy and overall quality of work. We try to use in-country translators where ever possible, however we also have a strong team of UK based translators who work independently or in small teams to quickly turnaround your translation with minimal hassle to yourself.

Our prices are transparent – there are no hidden costs

We will always provide you with clear, accurate, no obligation quotes that are fully comprehensive with no extra administrative fees. Our quoting procedure is done online or by telephone and is quick, easy and straightforward to understand, enabling us to free up your time to get on with other important work while we aim to turn around your document as quickly as possible without compromising quality.

Unbeatable Customer Service

We have an excellent track record in customer service that has encouraged our clients to come back to us time and time again. Once we have sourced a translator for your document, we will assign you an account manager who will oversee the successful completion of the work, so as to free up your valuable time back at the office. Any queries or issues you may have during the assignment should be taken up with your account manager who will be pleased to liaise with the translator on your behalf.

We can translate any document

We can translate any type of document large or small, from a single word to a contract or website. We receive documents in all formats whether original, copy, email or fax versions, and can accept most types of text, graphic and DTP files. We will deliver your translated document back to you in the same format you supplied it in so that you can use the translation without delay.

Independent proof-reading and editing for total quality and accuracy

Once we have translated and checked your document, we can offer you an additional proof-reading and editing service, carried out by one of our trustworthy, independent translators to ensure your document is accurately translated and correctly localised to satisfy any cultural and legal requirements of the overseas market.